Onto other news now....

It looks like googles new algorithm is based on the Latent Semantic Indexing system which is why the results are so sporadic at the moment. If you're into your mathematics then info on googles probable new algorithm Can be found here.

If Google does go ahead with this then search engine optimisation for the amateurs is now well and truly over. When clients come to me with SEO requests I always say I make no guarantees even though 99% have a 40% or more increase in sales. I now feel sorry for those people who went with companies that say they could guarantee top 10 placements. I'd like to see them say that if Google pushes ahead with the new algo ;-)

Well the boss from SVP Communications (Steve) phoned me up today and we had a long chat.

This is his apology he emailed me today for the locals

This contains some of our phone call chat

This is the standard email they are sending out to people who have seen my site and emailed to compain.

He did also mention a few things to me he probably shouldn't have done which I will keep to myself but Kudos to you Steve for laying out all the facts!

Eek, Friday the 13th, I'm going back to bed :-)

It seems that SVP are sending out standard email replies to people asking the same thing about why they stopped pickups. I've emailed them to ask if I can use their reply or anything else they wish to say about this mess. I'll keep you posted.